Get in Touch With Us

Got a question about how sweepstakes coins work, spotted something on the site that needs a second look, or just want to tell us what you think? This page covers the ways to reach our team and what happens once your message lands in our inbox.

How to Contact Our Team

Email is the best way to reach us. We read every message that comes in and aim to reply within two working days. Send your note to [email protected].

A quick summary of what your message is about helps us route it to the right person and get back to you faster — whether that's a factual query, a correction, or feedback on one of our reviews.

What Readers Usually Get in Touch About

We hear from a wide range of people, from those brand new to the sweepstakes model to regular players comparing sweeps coins casinos. Common topics include:

• General questions — how the dual-currency model works, what Gold Coins and Sweepstakes Coins actually mean, or how redemption thresholds and identity verification typically work.
• State availability — readers checking whether a platform mentioned on the site serves their state, since eligibility varies and operators can change which states they accept.
• Corrections and updates — sweepstakes casino terms, promotions, and eligible states change often. If something looks out of date, we want to know.
• Content suggestions — ideas for topics readers would find useful, such as payment methods, loyalty programmes, or how a particular operator's welcome offer compares to others.
• Partnership or editorial enquiries — if you represent an operator or business and want to discuss working with us, tell us who you are and what you have in mind.
• Responsible play concerns — if you or someone you know would benefit from support resources around gaming habits, mention this in your message and we will point you toward appropriate information.

What We Can and Can't Help With

We're an independent site that reviews and compares sweepstakes and social casino platforms, including options like Crown Coins, Casino.Click, and Spinblitz featured elsewhere on this site. We can answer general questions about how these platforms work, clarify what our ratings are based on, and correct anything inaccurate in our content.

What we can't do is act on behalf of any operator. If you have an account issue, a redemption that's taking longer than expected, or a question about a specific promotion's terms, that request needs to go directly to the platform in question through its own support channels. We don't hold account details, process withdrawals, or have visibility into individual customer accounts.

We also can't offer legal advice about whether a particular platform is available or permitted where you live. State rules around sweepstakes promotions change, and operators frequently update which states they serve. If you're unsure, checking the platform's own terms and your state's current position is the safest step.

How We Handle Your Message

Every email is read by a real person on our team, not answered by an automated system. Our target is to respond within two working days, though it can take a little longer during busier periods. If your message needs input from more than one person on our side, we'll let you know if it's going to take extra time.

If you're flagging a correction, we treat that seriously. We aim to keep information about welcome offers, eligible states, and platform features as current as possible, and reader reports are one of the ways we catch things that have changed since we last checked.

Before You Write In

A few things that help us help you faster:

• Let us know which page or platform your question relates to.
• If reporting outdated information, tell us what you saw and, if possible, where.
• If your question is about a specific operator's account process, redemption, or identity verification, contact that operator directly — they're best placed to resolve it.
• If you're asking about state eligibility, mention which state you're in so we can point you to the most relevant information.

If you're weighing up which sweepstakes casino to try, our reviews and offer comparisons are a good starting point. Readers looking at options beyond the sweepstakes model, including sites not blocked by GamStop, may also find our Best Non GamStop Casinos 2026 page useful for a broader picture.

A Note on Accuracy and Independence

We aim to keep our reviews and comparisons honest and current, and we don't let commercial relationships decide how platforms are ranked. If something we've published seems off, whether that's an outdated offer, an incorrect state restriction, or anything else, we'd rather hear about it and fix it than leave it standing.

Thanks for taking the time to read this far — we're glad to hear from you, whatever the reason.